Privacy Policy

C.I.D Hotel Properties ("we," "us," "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and the choices you have.

Information We Collect

When you make a reservation, contact our concierge, or subscribe to communications, we may collect:

• Name, email address, and phone number
• Reservation details — check-in/check-out dates, room preference, guest count
• Payment information, processed securely through our payment partners
• Preferences you share with us to personalize your stay

How We Use Your Information

We use the information you provide to process reservations, communicate about your stay, respond to inquiries, and — with your consent — send occasional updates about the property. We do not sell your personal information to third parties.

Data Security

We apply industry-standard safeguards to protect your information against unauthorized access, alteration, or disclosure. Payment details are handled by PCI-compliant third-party processors and are never stored on our servers in full.

Cookies

Our website uses cookies to remember your preferences and understand how the site is used, so we can improve it over time. You can disable cookies through your browser settings, though some features may not function as intended.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at privacy@cidhotel.com. We will respond within a reasonable timeframe in accordance with applicable law.

Changes to This Policy

We may update this policy periodically to reflect changes in our practices. Material changes will be noted on this page with an updated revision date.

Contact Us

Questions about this policy can be directed to our team via the Contact page, or by writing to reservations@cidhotel.com.